Georgia: 229.228.1064
Florida: 850.562.0121

Our Services

Electrical and Computer Resources offers IT solutions to small and medium businesses.

Break-Fix Support

Most of our customers use IT services on a case-by-case basis. Give us a call when you need IT Support and we will deal with any issues.  Our Engineers will decide on the most suitable solution and will deal with any issues either remotely or by dispatching an engineer to your location.

Monthly Support

Our monthly IT Support plans will not only free up your time to focus on your core business but will also save you money, as our standard monthly support packages are lower than hiring a mid-level full-time engineer. We can provide a block-of-hours agreement at a reduced hourly rate that will allow you to easily budget IT support.

Managed Cloud Services

Using the latest Cloud technology we’ll make sure your business is secure and operational quickly. You’ll be able to keep all your systems and tools on the Cloud, allowing your business chain-free, 24/7 global access to your data. Correct management of these systems is crucial for your business’s uptime, security, and productivity. Our team of experts will manage your services so you can focus on what you do best and keep having a successful business.

Some of our most popular Cloud services include:

  • Hosted Exchange/Microsoft 365
  • Hosted Virtual Servers
  • Managed Disaster Recovery
  • Hosted VoIP Solutions
  • Migration to Microsoft 365
  • Remote Monitoring & Management
  • Patch Management
  • Security Information and Event Management

Remote Monitoring & Management

If your business experiences a technological failure, how many operations simply stop dead in their tracks until the problem is resolved? While it might seem like you have no control over your business’ technology (at least the issues that cause downtime), this is far from the truth. If you take action now, you can prevent issues from cropping up in the first place rather than reacting to them later, after they have already caused considerable problems for your business.

Unfortunately, it’s not always easy to add new initiatives to the docket, whether it’s because you have plenty of other responsibilities or you don’t have the budget to hire new staff members to handle it. Thanks to a service called Remote Monitoring & Management (RMM), you won’t have to worry as much about these problems. ECR can provide your business with remote maintenance to catch issues early and resolve them before they cause trouble. Here are some of the benefits:

The Benefits

  • You’ll acquire a better understanding of your organization’s IT— RMM can address these issues before they even become problems. It’s not uncommon for issues to be resolved without the business even knowing they were about to have a major problem on their hands.
  • Your internal productivity will increase, diminishing downtime — Imagine that you have recurring issues that keep your staff from being as productive as they can be. These repeated problems can basically equate to downtime, as they are unprepared for and can create situations where your staff cannot work as intended. ECR can monitor your systems to ensure they encounter as few problems as possible, adding more productivity back into their workday.
  • You’ll learn more about your maintenance needs— Internal IT networks are essentially the engine of the business. They are what provide organizations with the tools and data needed to proceed. Of course, they will always require maintenance at some point, as they are built out of technical components that receive wear and tear from daily use. If these are monitored, you can keep them from failing when you need them most. This gives you the chance to act on these inconsistencies and prevent a disaster.
  • Security will improve dramatically— Security updates can become a major point of contention for organizations that don’t issue patches as they are released. This is why so many businesses fell at the hands of ransomware like NotPetya and WannaCry. Updating systems is made much easier thanks to RMM solutions, as the patches and updates can be issued remotely without the on-site intervention of technicians. This helps you focus on operations rather than keeping your business safe.
  • The benefits of RMM basically mean that you’re putting all the time you would normally spend worrying about keeping your business functional back into your schedule for other tasks.

Cyber Security IT Services

One of the hottest topics in the business world today is cybersecurity and the ever-growing cyber threats. Big or small, businesses must protect themselves and their clients and have a ready-made plan if a breach happens.

We ensure our clients are protected to the highest level available for their needs and resources, in fact, many of our IT services already include the highest cyber-protection available. We won’t bore you with the latest security patches and upgrades, but we will make it all “just work” in the background so you have the peace of mind that your business is protected and your data is safe.

Cyber Security Audit

Find out what Cyber Security vulnerabilities your business is exposed to and discover the right Cyber Security protection for your business. If your business is not protected against cyber-attacks or if you are not happy with your current level of cyber protection – a Cyber Security Audit is the first place to start. We will inspect all areas of your business and uncover all known vulnerabilities and exposures to threats. Once our cybersecurity audit is complete, you will have a high-level and easy to understand summary of your cybersecurity risks. As part of the cybersecurity audit, we will recommend a plan of action to suit your business needs and resources, with minimal disruption to your business.

Cyber Security Consultation

Not all businesses have the funds to hire a cybersecurity consultant to advise them on how to protect their business against the ever-growing cyber attack. Get help from our cybersecurity experts for the fraction of the cost and keep your business safe. All businesses, big or small, must have a certain level of security applied to their system and devices. It is an integral part of any business these days, as cyber-attacks are becoming more and more common and will always be a business concern whatever their size or industry is. Big companies will usually hire cyber specialists to advise them on how to protect their business and even help implement some of the cybersecurity protection methods, but smaller businesses cannot afford such luxury so they are faced with a problem. Our Cyber Security Specialist will help assess your current security levels, help plan an IT security roadmap, manage the teams that will implement the cybersecurity plan of action, and will even carry out cybersecurity penetration testing to ensure your business systems are protected.

Talk to us about a customized cyber risk assessment and information security framework for your organization.

HIPAA Risk-Assessment-as-a-Service

Websites and SEO

Your website is the face of your business to the public. 

ECR can make sure your website effectively represents you.

Our services include:

  • Fast and secure hosting - Google promotes fast and secure sites over those that are slow and not secured. 
  • SEO - ECR makes it so you can be more easily found on the web. 
  • Trackable metrics
  • Content Management
  • Design and Build

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We'd love to work with you.

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