Outsourced IT

Let us be your Outsourced IT Staff

Stop waiting for your technology to break

When something goes wrong with your IT, everything grinds to a halt. With a standard break/fix service contract, you have to wait for something to break before your provider can fix it. That equation seems to make sense – even though it could easily result in hours of downtime. But what if you could keep your IT from breaking in the first place?

With Managed IT services, you can expect:

  • Peace of mind – your systems are monitored 24/7
  • Less downtime – we identify and fix issues before they cause problems
  • Fewer disruptions – we provide most services remotely or overnight
  • Predictable budgeting – block of hours so that you always get the value of what you pay for

How it Works

We will help you design, install & configure, and support your computer systems – we can help you determine what type of computer network and Information Technology makes sense for your business, and then make it happen.

Our Engineers will visit your site on a regular basis to proactively maintain your environment and take care of your computing needs that need our direct attention – from solving problems, to making changes, to pro-active and preventive maintenance, to strategic planning. We’ll work with you to choose an amount of time and frequency that makes sense.

Our Engineers are available to provide support via telephone, email and remote control – most support requests can be handled remotely, without the need or delay of a special onsite visit.

Remote Monitoring & Management (RMM) tools and consulting services prevent problems and keep your computers performing at their best with:

  • Rapid response to Reactive Support Needs
  • Comprehensive Proactive Monitoring
  • Regular Preventative Maintenance Checks
  • Patch Management: Auditing, Testing, Deployment, Reporting
  • Multi-Layer Threat Management Suite
  • Full Reporting Availability
  • IT Review & Planning

 

Making IT Work For you...